'Perhaps there is no better way of understanding the essence of any religious tradition than by looking at the lives of those who once loved and later repudiated it. Put another way, it has been said that nothing reveals as much about the inner workings of institutions as their complaint departments. Evangelical disenchantment narratives are in reality referrals to the complaint department of the evangelical tradition.'
David Hempton, Evangelical Disenchantment: 9 Portraits of Faith and Doubt, p.3.
