'Jesus combines two qualities that rarely go together: true compassion and life-rearranging counsel. He intends to combine them in you. Some helpers care intensely, but don't know what to say. They feel helpless compassion. They offer platitudes. They reinforce the self-pity and entitlement of the victimized. Other helpers have advice to offer, but don't enter the plight of sufferers. They offer cold counsel. They become impatient when a sufferer is slow to change. They dismiss the significance of the affliction of the afflicted. Neither is able to really comfort; neither is able really to guide.'
David Powlison, 'God's Grace and Your Sufferings' in Piper & Taylor (Ed.), The Supremacy of God in Suffering, p.165.