'...those who preside over others should exhibit a type of behavior that will lead the laity to disclose their secrets to them. Consequently, when the weak endure the waves of temptation, they will return to their pastor's counsel as a crying child seeks its mother's breast. And in the solace of his counsel and the tears of prayer, the laity will cleanse themselves of the the defilement of sin that attacks them.'
Gregory the Great, The Book of Pastoral Rule, p.60.